Privacy Policy

Privacy Policy for Client Text Messaging

We value your privacy. By providing your mobile number, you consent to receive text messages from our clinic for the sole purposes of confirming appointments and answering your questions. We will not use your number for marketing or promotional messages.

Mobile Number Usage

Your mobile number will only be used for purposes directly related to your registration and our business operations. This includes account management and service notifications. It will not be shared or used for marketing or promotional purposes.

Data Transfer and Security

We do not transfer your data to any external organizations under any circumstances, even with your consent. We have strict internal policies and security measures to prevent unauthorized access or sharing of your information.

Opt-Out Instructions

To opt out of future communications, reply STOP or UNSUBSCRIBE to any message.

  • Message Frequency: Add a statement like, You may receive messages as needed, typically no more than a few per month.

  • Message and Data Rates: Include the notice, Message and data rates may apply.

  • Help and Support: Provide guidance such as, For assistance, you can contact our staff or text HELP for support.

Description:
ROVRS will periodically text you to remind you of appointments, address any questions you have, or generally keep in touch. We will not use it for sales, advertising nor sell to other parties. Your privacy is our concern.

Message Flow (CTA):
Our clinic uses text messaging to communicate important information with our clients, such as appointment confirmations and responses to inquiries. Occasionally, our messages may include a call-to-action (CTA) to help streamline communication (e.g., “Reply YES to confirm your appointment”).

  • Purpose:
    CTAs are used solely to facilitate efficient communication about appointments and questions. We do not use CTAs for marketing or promotions.

  • Client Participation:
    Responding to a CTA is always voluntary. Clients may choose not to respond and can contact the clinic directly by phone or email if preferred.

  • Privacy & Security:
    All responses to CTAs are confidential and used only for the intended purpose of managing appointments or answering questions.

  • Opt-Out:
    Clients can opt out of receiving CTA messages at any time by notifying our staff.

Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from ROVRS, from (825) 855-7687 regarding account notification and customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance.

For questions or concerns, please contact us at 825-855-7687 or email us at info@rovrs.ca. Mobile opt-in information is never shared with third parties.